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Information

Shipping

 WE NO LONGER CHARGE SHIPPING FOR ADDITIONAL ITEMS.

YOU WILL ONLY BE CHARGED SHIPPING FOR ONE ITEM. ALL ADDITIONAL ITEMS IN THE SAME SHIPMENT ARE ELIGIBLE FOR FREE SHIPPING

Buy More and Save !!!

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Returns ::

  We want you to be happy! If you're not completely thrilled with something you buy from us, you have 14 days to return/exchange the goods. No questions asked.

Speedy Refunds

We'll process your refund as soon as we receive the returned item/s. (Sometimes, there may be a delay for a couple of days)

  • It will be in the same form as the original payment.
  • Will exclude original shipping charges (unless the item in question had a manufacturing defect)

How It Works

The instructions below are designed to expedite the return or your merchandise. Each of the steps below must be followed in order for ROCKLAIN to provide you with a satisfactory experience.

Return by mail...

  1. Place the item securely in the original package, if possible, keeping jewelry and other items separate
  2. Include the printed invoice OR the item/order number, OR your email address in the package.
  3. If the original package and the shipping label are in good condition, then, re-pack the item in that box, mention the words "REFUSED" and "RETURN TO SENDER" on the shipping label. Circle the Return address if possible.
    Drop the package in your mailbox or at your local post office. That way, you will not incur any Return Shipping charges.
  4. If you don't have the original label, then return the item in your own packing to the below mentioned address
  5. Please don't send C.O.D. - We can't accept it.

Merchandise Return Address:

 MUMTAZ FASHIONS
  763-B Dekalb Industrial Way
 Decatur, GA 30033 (USA)